The Knowledge Hub

A disaster recovery plan is the set of processes, objectives and responsibilities that allow an organisation to restore its critical systems after a disruption, whether caused by a cyberattack, an infrastructure failure, human err...

Contracting business internet is not simply a matter of comparing speeds and prices. For an organisation running critical applications in the cloud, serving customers in real time or connecting several sites, the internet connection is business in...

As companies move more applications to the cloud and add sites, the question of how to connect the whole operation becomes strategic. Two technologies dominate the conversation: MPLS, the reliable standard of the last two decades,...

Deciding where to host IT infrastructure is rarely black and white. Between building your own data centre and moving everything to the public cloud sits a middle ground that many companies end up choosing: colocation. Understanding what it is and ...

A network can have all the bandwidth in the world and still feel slow. The reason is usually latency: the time it takes for data to travel from one point to another. In operations where every millisecond counts (financial transactions, industrial ...

When evaluating a data center, sooner or later the question comes up: Tier III or Tier IV? Both are high-availability levels certified by the Uptime Institute, and both support serious operations. The difference between them is subtler than the ju...

Nearshoring, the relocation of operations to countries close to major consumer markets, has stopped being an emerging trend and become a force reshaping Latin America's production map. And behind every plant that sets up, every service center that...

When people picture the internet, the image that usually comes to mind is wireless: satellites, antennas, Wi-Fi. The reality is far more physical. Roughly 99% of international data traffic travels through fiber-optic cables laid on the seabed. Eve...

No infrastructure is immune to failure. The question that should drive IT management isn't whether an outage will happen, but how long the operation will take to recover and how much data will be lost in the process. Operational continuity...